About Us

For over 65 years, the knowledgeable staff at Walls Insurance has been providing businesses and individuals in the Binghamton, NY and surrounding areas with premiere insurance coverage for the important things in their lives. We strive to provide every customer with the coverage they need at a price they can afford.

Since we are an independent agency, we work with a variety of underwriters. This gives us the ability to provide competing quotes from a variety of providers to every customer so they have control and buying power. We offer coverage for a variety of needs, including auto, homeowners, motorcycle, long-term care, and hard situations such as DWI, carrier cancellations, vacant buildings and more.

Meet Our Staff

Sherwood M. Walls

Sherwood (Woody) Walls has worked in the insurance industry for the past 41 years. He joined Walls, Heiss & Walls Insurance Agency in 1972, and he bought out his father’s partnership in 1976.

He is a graduate of Hamilton College and received his MBA from The Wharton School, University of Pennsylvania. He was a Peace Corps Volunteer in Ecuador from 1964 to 1966, and served in Vietnam from 1969 to 1971 as a district senior advisor employed by the US Agency for International Development.

He is a member of the Independent Insurance Agents and Brokers of NY and a past president and director of the local association; also a member of the Professional Insurance Agents of NY; a member and former director of Broome County YMCA and Binghamton Rotary Club; a member and past director of the Binghamton Club.

Woody is married to the former Anne Normile, and they have 2 sons, 1 daughter and 3 grandchildren. His leisure activities include snow skiing, hiking/camping and tennis.

Steven W. Cobb

Steven W. Cobb came to the Walls Insurance Agency from the Liberty Mutual Group where he was recognized as a top agent in Auto, Home and Life Insurance. In 2007 he earned the distinguished Lamplighter Award which signified excellence in protecting his clients through Life Insurance. Before entering the insurance industry, Steve earned his degree in Communications and entered the family imprinted apparel business where he was the VP of Sales and Marketing and within a few short years Steve was able to increase revenue and profitability by putting the emphasis back on excellent client relationships. Steve then joined an international franchising company where he traveled around the country training new business owners on how to build and run a successful business.

Steve is a member of Toastmaster's International and a Director at the Independent Agents and Brokers of NY organization. He lives in Johnson City with his wife, Jennifer and two children and enjoys spending his free time with his family. Steve's mission is to develop life-long client relationships and educate individuals, families and business owners on how to best protect themselves through insurance.

Mary Patrillo

Customer Service Representative
Mary has worked in the insurance industry for over 40 years, starting in June of 1969 as a Group Claim Processor for the Travelers Insurance Co. Following the consolidation of the office in 1972, she went to work for The Hartford Insurance Co. for 16 years, first as a clerical Processor and then as Clerical Supervisor. Following the consolidation of that office, Mary made a career change to agency work and in 1986 went to work for Couper, Ackerman and Sampson as a Customer Service Representative. However in Sept. of 1987, she applied for a job with Sherwood Walls whom she had known from her Travelers days. She began working at Sherwood M. Walls. Inc on 09/28/87 as a Personal Lines customer Service Representative. Mary holds the CISR and FIPC designations.

She is married to Tony and has two children, Scott and Gina, and three grandchildren, Kendra, Jacob and Alexis. Besides spending time with her family and friends, she is busy at her Church teaching religious education, singing in the choir and attending Parish Council meetings.

Linda Crouch

Customer Service Representative
Linda has worked in the insurance industry for 40 years, starting in October of 1973 as a file clerk in Personal Lines at Liberty Mutual Insurance. In 1985, she became a Customer Service Representative. Linda worked for Liberty Mutual for 19 years and left to join Haylor, Freyer & Coon to handle Personal Lines. She has worked for Riedman Insurance in Personal Lines and left to join AIG in the Underwriting Department. From there she went to work for Brown & Brown insurance and Southern Tier Agency Associates as Personal Lines Customer Service both places. She joined the Walls Insurance agency in October of 2007 as a Personal Lines Customer Service Representative. She is currently licensed as an insurance agent for the State of New York. She has taken courses at Broome Community College for telephone techniques and written expression.

Her hobbies are music, gardening, and antiquing with her husband Daryl.

Wendy Benscoter

Office Assistant
Wendy Benscoter joined The Sherwood M Walls Agency in 2012 as a office assistant. Wendy’s focus is on bookkeeping and assisting with commercial lines policies. Wendy comes to The Sherwood M Walls Agency with several years experience in bookkeeping and customer service.

In her spare time Wendy enjoys spending time with her husband and two children.